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Clinic Support Clerk - Brownsville

Brownsville, TX 78521

Category: Medical Job Number: 886 Pay Rate: 12.00

Job Description

Pay: $12.00 to 
Location:  Brownsville
Schedule: Monday – Friday; 8am to 5pm

  • Responsible for performing clerical tasks and providing support to the primary care clinic team in the coordination of specialty fund requests and closed loop referrals.
  • Will work closely with multidisciplinary care team, patient, and fiscal, and will work under the immediate supervision of the Clinic Program Supervisor.
  • Process ROIs and record requests
  • Monitor and documenting the status of all specialty fund referrals.
  • Facilitate clear and timely communication of referral status and fund requests to treatment team.
  • Maintain and update all electronic health records and documents appropriately
  • Answer phones in a professional manner, take detailed messages, and/or direct calls to appropriate staff
  • Organize documentation and payment to external providers and vendors and handling of receipt of goods
  • In conjunction with treatment team, assess for and troubleshoot barriers to patient treatment adherence and provide follow up to facilitate closed loop referral process
  • Participates in team meetings and staffing
  • Complete other duties as assigned

Qualifications and Education Requirements:
  • Must have Diploma or GED from a Texas approved school
  • One (1) year experience in the clerical field
  • Insurance verification experience preferred
  • Must be able to type at least 30 wpm 
  • Must possess general clerical skills including the ability to operate various computer software packages, copy and fax machines; typing and filing
  • Answering phones and directing calls in a courteous and professional manner
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